Privacy Policy

Last updated: 20 August 2026

1. Who we are

Pulse is a Georgian social and ordering app that combines local business discovery, table reservations, in-app ordering and a social layer.

Data controller: Meri Bluashvili

Contact: pulseapp27@gmail.com

This policy explains what data we collect, why, and what rights you have.

2. What we collect

Account data

• First name, last name and username
• Email address and phone number
• Date of birth and gender — optional
• Profile photo and additional photos
• Bio, interests and social media links — optional

Authentication

• Your password is stored only as a hash. Neither we nor anyone else can read it in plain text.
• If you sign in with Apple or Google, we store only the corresponding identifier.

Location

• We use your device's approximate location only while the app is open
• Purpose: showing nearby businesses and Drops
• We do not collect location in the background
• You can revoke the permission at any time in your device settings; the app keeps working, it simply cannot show you nearby places

Content you create

• Posts, comments and reviews
• Direct and group messages
• Photos and videos you upload
• Drops and events

Social connections

• Follows, blocked users, likes and saved items

Orders and payments

• Order and reservation history
• Wallet balance and transaction history
• We never receive or store your card number. Card payments happen entirely on the bank's own page; we only learn the result.

Technical data

• Push notification token — to deliver notifications
• Last active time
• Service logs, for security and error diagnosis

3. Why we process this data

• To provide the service — account creation, ordering, reservations, messaging, feed
• Security — fraud detection, abuse prevention, account protection
• Communication — order status, notifications, service email
• Improvement — understanding which features work properly

Location and push notifications are processed only with your permission, which you can withdraw at any time.

4. Who we share with

We do not sell your data and do not pass it to third parties for advertising.

We use the following service providers, only to the extent needed to run the service:

• Cloudinary — photo and video storage
• Expo and Apple Push Notification service — notification delivery
• Resend — service email (e.g. password reset)
• TBC Bank and Bank of Georgia — card payment processing

In addition:

• The business you order from receives your name, order contents and any note — in order to fulfil the order
• Other users see only what you have published, according to your own privacy settings
• Authorities — only where required by law

5. Privacy controls

You control what is visible, inside the app:

• Private account and follow approval
• Separate toggles for showing your orders, location, birthday, age, social links and last-seen time
• Who can message you
• Blocking other users

6. How long we keep data

• Account data — for as long as the account is active
• Order and payment records — for the period required by law, including after account deletion (a bookkeeping requirement)
• Logs — for a limited period, for security purposes

7. Your rights

You have the right to:

• See what data we hold about you
• Correct inaccurate data
• Delete your account and associated data
• Withdraw consent for location and notifications
• Receive a copy of your data

Write to pulseapp27@gmail.com — we respond within a reasonable time.

8. Security

• All connections are encrypted (HTTPS)
• Passwords are stored only as hashes
• Financial records are immutable and auditable
• System secrets are encrypted at rest
• Access to administrative tools is restricted

9. Children

Pulse is not intended for people under 16. If we learn that an account belongs to someone under 16, we will delete it.

10. Changes

If we change this policy we will update this page and its date. For significant changes we will notify you inside the app.

11. Contact

Questions: pulseapp27@gmail.com